Skip to main content

    The Aftercare Platform

    The Procedure Ends.
    The Relationship Shouldn't.

    Keep your current scheduling workflow. Build each care template once. QR Rx prepares the patient draft for your team to review and send.

    HIPAA compliant · BAA on signup · encrypted at rest and in transit
    No app

    Patients open their secure care plan from a link or QR code. Nothing to download and no patient account required.

    52 languages

    Patients can switch the care-plan language without changing the clinic's approved source instructions.

    Review first

    Connected workflows prepare a draft. Your team reviews it before the patient receives anything.

    See it in action

    From clinic review to patient phone, in one guided flow.

    See how a reviewed plan moves from the clinic workspace to a patient's phone.

    The platform

    Build once. Let the workflow prepare the rest.

    QR Rx turns your approved templates into review-ready patient drafts, then carries the relationship through recovery and reactivation.

    Build the protocol once

    Turn your instructions, medications, milestones, and brand voice into a reusable template. Update it once, then use the verified version for every matching patient.

    Your template library

    Care Feed prepares the work

    Once your scheduling connection is active, QR Rx matches the procedure to your saved template and creates a review-ready draft. Your team stays in control before anything is sent.

    Automation with oversight

    A branded plan on their phone

    Patients open a day-aware recovery plan with QR, PIN, and date of birth. Steps, dose reminders, symptom logs, and family sharing work without an app or account.

    Patient surface

    Cura, the patient assistant

    Procedure-aware Q&A grounded in the clinic's approved care plan. Cura answers routine questions and directs concerning symptoms back to the care team.

    Care-plan guidance

    Recovery-timed reviews

    Review requests follow the clinic's recovery timing. A concerning check-in suppresses the request so patient care stays first.

    Patient-first outreach

    Reactivation loops

    3, 6, and 12-month touchpoints land in the patient inbox automatically with your brand voice. Retention without a CRM rebuild.

    Retention engine
    The Surfaces

    Two screens decide whether they come back.

    The patient gets one of two doors. A guided portal in their pocket, or a branded plan handed across the discharge desk. Same data, designed for the moment.

    Sample for
    Brightline Dental SoHo
    Dr. Ana Cho, DDS · (646) 555-7702
    Patient PIN
    9 0 4 5 1 7
    Plan ID JH4T-6MQX-SRC3Issued April 15, 2026
    Care plan for
    James Chen
    Procedure
    Dental implant, lower right molar
    Recovery window
    180 days
    Provider's
    Note
    Implant post placed in the lower right #30 position. The blood clot at the site is doing the healing work, so no straws, no smoking, no rinsing hard for 72 hours. Soft diet on the opposite side for the first week.
    01

    Recovery guide

    4 PHASES · 180 DAYS
    Day 0-2
    INITIAL
    CLOT
    Ice + soft diet
    Cold compress 20 min on, 20 off for the first 24 hours. Yogurt, smoothies, eggs only. No straws for 72 hours, suction pressure can dislodge the clot.
    Day 3-7
    SOFT
    TISSUE
    Warm saltwater rinses
    Gentle rinse 4x daily after meals. Resume soft-textured foods on the opposite side. Avoid hard, crunchy, or sticky foods.
    Week 2-12
    OSSEOINTEGRATION
    Osseointegration
    Bone fuses to the implant post. No chewing directly on the site. Follow-up X-ray at week 12 to confirm integration.
    Month 4-6
    CROWN
    READY
    Crown placement
    Final crown fitted once integration is confirmed. Normal chewing function returns within a week of final placement.
    02

    Medications & topicals

    FOLLOW YOUR CLINICIAN'S DIRECTIONS
    MedicationDoseSchedule
    Clinic medication plan
    Follow the prescription label and the written directions from your treating clinician. Contact the clinic if anything is unclear.
    Per package
    Patient specific
    03

    Milestones

    EXPECTED CHECKPOINTS · YOUR TIMING MAY VARY
    Day 3
    Soft swelling resolves.
    Week 2
    Suture check visit.
    Month 3
    Bone integration check.
    Month 6
    Final crown fitted.
    04

    When to call us

    AFTER-HOURS LINE ANSWERS 24/7
    Call right away
    Any of these signs need attention
    • Severe pain on day 3-5 (dry socket)
    • Pus
    • Fever above 101°F
    • Numbness lasting beyond 24 hours
    Call Brightline Dental SoHo(646) 555-7702
    Brightline Dental SoHo · 92 Greene St, Suite 4, New York NY 10012
    Powered by QR Rx
    QR, SMS, or email
    One scan, text, or email opens a day-by-day guided recovery plan. PIN + DOB unlocks today's instructions, doses, milestones, and Cura answers.
    Procedure-specific
    14-day Mohs, 8-week ACL, 12-month FUE, each its own.
    52 languages
    Detect from device, swap on tap.
    Print-ready
    Handed across the desk on letterhead.
    Care Plan · Discharge handoff

    The branded handout you actually want to give patients.

    One page, on your letterhead. Procedure-specific recovery steps, medications, milestones, when-to-call guidance, and a scannable QR card that opens the same day-by-day plan on their phone.

    See the live care plan
    Introducing Cura

    A care-plan assistant that stays with the patient. Meet Cura.

    Cura answers routine recovery questions in the patient's language using the clinic's approved care plan. When a question suggests a complication, it gives direct safety guidance and surfaces the concern for the clinic.

    Grounded in your clinicStarts with the approved care plan and clinic guidance. Medication questions stay within those instructions.
    Knows the recovery windowProcedure-aware, day-aware. A day-3 question gets a day-3 answer.
    Recognizes concerning languagePersistent bleeding, worsening pain, breathing trouble, and other warning signs receive direct next-step guidance.
    Keeps the clinic in the loopWorrisome check-ins surface in Activity and the clinic alert workflow instead of disappearing into a chat transcript.
    Cura · Lume Aesthetics
    Day 4 of recovery · Lip filler
    Is it normal that one side of my lip is more swollen than the other?
    Some uneven swelling can happen during this stage of recovery. If it is hot, hard, worsening, or paired with trouble breathing, contact your provider now. Trouble breathing is an emergency.Based on Lume's approved recovery guide
    Can I book a follow-up consult?
    Of course. A few quick details and I'll send it to Lume's front desk.
    Book a consult · Lume Aesthetics
    Sent securely. Front desk confirms within 1 business day.
    Follow-up
    New treatment
    Name Jordan
    Phone (415) 555-0142
    Preferred time Tuesday · 2:30 PM
    The low-lift workflow

    Your team keeps its scheduler. QR Rx handles the preparation.

    We help connect the workflow and build the first templates with you. Nothing sends until your team reviews it.

    01

    Keep your scheduler

    Your team keeps booking patients in the system they already know. Once connected, eligible appointments can enter QR Rx without double entry.

    No rip and replace
    02

    Build once

    Create and approve the care template for each procedure. QR Rx reuses that verified content whenever the procedure appears again.

    Your protocols
    03

    Review in Care Feed

    QR Rx prepares the patient draft with the matched template and appointment details. Your team checks it, makes any edit, and approves the send.

    Human review stays
    04

    Send and stay connected

    The branded plan reaches the patient's phone. QR Rx handles the recovery timeline, routine questions, review timing, and future reactivation.

    Aftercare continues
    The evidence

    Structured aftercare isn't a nicety. It's where outcomes and retention are decided.

    The days after a procedure are when patients forget instructions, drift from the plan, and quietly decide whether to come back. The literature on recall, adherence, and retention is consistent, and it points to the same intervention: timely, structured follow-up.

    40–80%1

    of the medical information a patient is given is forgotten almost immediately, and nearly half of what they do retain is recalled incorrectly.

    78%2

    of patients leave with an incomplete understanding of their care and discharge instructions, and most don't realize it.

    30–85%3

    more profit follows from improving customer retention by just 5%. Retention compounds, and the post-procedure window is where it's kept or lost.

    Why it works

    A day-aware care plan closes the recall gap, the patient has the right instruction at the right stage instead of a sheet they lost on day one. It keeps them engaged through the window where complications actually appear, and it gives your team a record of who is on track and who isn't, without anyone making a single phone call.

    Clinical proof point

    It reads what the patient reports, and flags your team

    When a patient checks in with a symptom, the system recognizes whether it matches a known warning pattern for that procedure at that stage, and quietly surfaces them to your in-app inbox with a short, clinic-facing reason. It is a heads-up, not a diagnosis, connecting the dots so your team decides the next move, before it becomes an after-hours call.

    Non-diagnostic by design. The clinic always decides.

    Simple, Transparent Pricing

    Start with a 30-day free trial. No credit card required. One plan, scaled to your practice.

    Platform

    Branded recovery plans, AI patient assistant, and reactivation loops. Scale by location and team seat.

    $299/ month

    1 location · 5 team seats

    1
    125+
    Base (1 location, 5 team seats)$299
    5
    5 included75+
    Included (5 seats with base)$0

    Each user should have their own seat. Shared accounts compromise HIPAA audit logs.

    5 seats included
    Unlimited care plans
    • Unlimited care plans
    • 5 team seats included (add more at $29/mo each)
    • 1 location included (add more at $149/mo each)
    • One-scan QR access, no app for patients
    • Your branding on every patient touchpoint
    • Care plans by email and text
    • AI answers patient questions 24/7
    • Translation in 52 languages
    • Daily check-ins + adherence tracking
    • Google review prompts at peak recovery
    • Reactivation reminders at 3, 6, and 12 months
    • Connects to your EHR and practice software
    • Patient self-intake page + automatic scheduler sync
    • HIPAA audit logs

    30-day free trial · No credit card required

    Enterprise

    Built for DSOs, multi-specialty groups, and PE-backed networks.

    15+locations

    For networks that have outgrown self-serve.

    Unlimited everything
    Enterprise-grade auth
    • Everything in Platform, plus:
    • SSO available on request (Okta, Azure AD, SAML)
    • Dedicated clinic subdomain available on request
    • Multi-location rollup analytics available on request
    • Priority support with dedicated success manager
    • Annual invoicing & PO support
    • Custom portal built
    • 50+ locations

    Book a 30-min call. We'll tailor a quote to your network.

    All plans include unlimited care plans, 5 team seats, and HIPAA-compliant infrastructure. Annual billing saves you 2 months at every location and seat count. Prices in USD.

    Security

    HIPAA compliant by architecture, not by checkbox.

    Patient data encrypted in transit (TLS 1.3) and at rest (AES 256). BAAs on file with every infrastructure vendor that touches PHI. Audit logged on every API request. Patient verification through QR plus 6-digit PIN plus DOB, no account creation.

    HIPAABAA on fileSMART on FHIRAES 256 at restTLS 1.3 in transitJWT + OAuth
    Free guided setup

    We will help build the first workflow with you.

    Bring your current scheduler and your existing instructions. We will help connect the intake, build the first templates, and show your team how to review and send from Care Feed.